Expert Conflict Resolution & De-escalation in Idaho
Trained armed security professionals who defuse tensions and protect with purpose, safeguarding your event, guests, and reputation.

What We Do:
At Michaella Franklin Security, our top strategy is to de-escalate a situation. Our team of armed security officers is prepared to respond and address issues that arise. We handle tense moments well, using expert words and a kind manner to prevent situations from escalating and help ensure attendees are safe and respected at any event.
Key Features:
• Officers who have gone through training in peaceful conflict resolution
• Different strategies for workplace violence prevention at work events
• Armed security guards are always present on the property to help prevent and control tense situations
• Real-time actions and accurate records of events
• A compassionate way of engaging the community
Things We Take Care of
Crowd Control & Management Security
At crowded or intense events, we control crowds so people move safely and keep the atmosphere balanced. Members of our team manage crowd numbers, manage situations that could become tense, and ensure public safety. Whether it is a festival, protest, or concert, our team helps build a secure setting.
Private Event Security
Our team ensures confidential and professional security at any type of private gathering. Our guards control how guests behave, watch every entrance, and handle any disturbances promptly. As a result, both the hosts and guests can relax and have a good time.
School, Church & Healthcare Facility Security
Sensitive and conflict-savvy security is available to all schools, places of worship, and healthcare settings. Our staff members know how to serve and aid at-risk individuals without upsetting the population. We concentrate on keeping the facilities peaceful and secure.
Corporate & Workplace Security
We work to ensure companies offer a safe and respectful work environment. We avoid conflicts, check who comes onto the site, and secure the safety of those working. We make sure our policies match your workplace, from welcome desk presence to incident management.
Our Approach in 4 Simple Steps:

Assess Risk
We check the environment and find any spots that may start fights

Make sure you have the best people for the job
Armed, certified, trained conflict management specialists are sent to guard your location

Engage Proactively
Officers in our service stay aware, are out where you need them and deal calmly to soothe any worries.

Answer and Report
If a problem is reported, we handle it promptly, accurately build and keep a record and hold everyone accountable

5 Reasons to Choose Us
- Nonprofit Mission – We serve people, not profit margins
- Veteran-Led Security Teams – Experience you can count on
- Certified in De-Escalation, CPR & Narcan – Beyond basic training
- Community-Centered – Focused on empathy, not intimidation
- Event Specialists – From fundraisers to festivals, we adapt to your audience
Make your event Successful with peace of mind?
Our conflict resolution officers are trained to protect through calm authority and rapid intervention

Frequently Asked Questions
Find answers to common questions about our security services.
What types of events do you provide crowd control for?
We are available to manage crowds at concerts, festivals, protests, rallies, religious gatherings, and events with high traffic or intense emotions. Our staff is skilled at protecting the crowd and assisting with their movement.
How do you ensure discretion at private events?
Our security members are trained to fit in with the event setting, watch guest behavior carefully, and handle issues without making them obvious. We take care to maintain the event’s atmosphere and privacy at the host’s request.
Are your guards trained for school or healthcare environments?
Our team members receive special training to work in school, church, and hospital settings. We focus on being aware of conflicts, using calm tactics to ease them, and making the community safer, rather than forcing individuals into conflict.
What does your corporate security service include?
We provide front desk security, control access, settle disagreements, prevent violence, and supervise visitors, all of which are adjusted to your business.
Can you provide armed and unarmed security?
Yes, we offer both armed and unarmed security services, depending on the location’s requirements and the nature of the assignment. After assessment, we always recommend the most appropriate option.
How do you customize your services for different clients?
Each client gets a tailored security plan that fits their location, who they serve, and the level of risk they have. Our assessment process helps us ensure that our services are a good fit for you and your needs.